RETURNS & EXCHANGES

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

• Items must be unworn, unwashed, and have original tags attached.
• Shoes must be tried on indoors and free of any scuffs or wear.
• For hygiene reasons, underwear, swimwear, and pierced jewelry cannot be returned unless faulty.
• Items marked as "Final Sale" cannot be returned or exchanged.

To initiate a return, please follow these simple steps:

1. 1.
   Email UsReach out to contact.shahiboutique@gmail.com with your order number and the reason for the return.
2. 2.
   Receive AuthorizationOnce approved, we will provide you with a Return Merchandise Authorization (RMA) number and a return shipping address.
3. 3.
   Ship It BackPack the items securely in the original packaging, include the RMA number, and ship it using a trackable shipping method.

If you need a different size or color, the fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. We process exchanges as a return followed by a new order.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5-7 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return, please contact us.